We are Artisan - a Japanese gaming mouse pad specialty company. In
2011, we earnestly began our production.
Seeking to go beyond the
scientific barriers that held back existing competitor's products we,
through research and with further advanced technologies, pursue to bring
you the true e-sports mouse pad.
We ship an item via Japan Post Express Mail International (EMS)
The shortest lead time will be 3 business days from ship out.
*It depends on country, customs processing time.
Also, Tariff (duty) rate is different depending on the country.
The package is traceable by the tracking number.
We basically do not accept the return of products.
If there is an initial defect, please send an email of the detail and its picture.
After it is admitted as a defective by our company, we will send a replacement. No need to return the defect item.
The payment method is via PayPal to make a payment safely.
We doubt open-cell foams(sponge) which has a big fault
The lack of homogeneity in the foam causes for undulations on the surface
which disturbs movement tracking due to the integration of the material
into the surfaces of traditional mouse pads.
Our mats come at 10 times the production cost
Our mats come at 10 times the production cost of these open-cell foam
sponges however there are no undulations on our mat surfaces. This
technology allows our mats to provide you with ultrahigh accuracy and
resilience which brings high responsiveness.
Polyester using thin yarn brings light glide
Polyester using thin yarn brings light glide and it is the best for the mouse pad.
Since Nylon is hygroscopic material, it is affected by sweat, humid.
We do not print the entire surface by using the pigment ink
To print the entire surface of the mouse pad has a lot of problem.
The print part brings convexo-concave surface, and it changes glide by the part.